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FAQs

Quick answers to our most frequently asked questions.

Are your services covered by my insurance?

Probably! We are in-network with most of the major plans including Medicaid and we handle all aspects of insurance so you can focus on your child’s progress. Find out how we partner with you to understand your benefits and guide you through the process. If you don’t see your provider listed, contact us and we can help work with your provider to get you covered.
Find out how.

Do I start with an evaluation or ABA therapy?

If you’ve already had a diagnostic evaluation and have an autism diagnosis, you can start with an intake evaluation for ABA treatment services. If you have never had a diagnostic evaluation, or it has been several years since your last comprehensive evaluation, you will need to start there. We need to have a full understanding of your child’s needs before recommending any services.

What if we already have an autism diagnosis?

In most cases, you won’t need a new diagnostic evaluation. However, if it’s been three or more years since your child’s last comprehensive diagnostic evaluation, a new one may be recommended. Either way, you will still need to complete an intake evaluation for ABA services. We make that process simple, informative, and easy for you.

How long is your waitlist?

Evaluation and ABA waitlists change frequently and they vary by location. However, we do prioritize rapid diagnostic testing and early intervention for our families. We believe you should get the treatment you need as soon as possible. Give us a call to find out how quickly we can get you in to start the process.
Give us a call.

How can we fit ABA treatment into our weekly schedule while my child is in school?

Answers to this question will vary because it’s such a personalized recommendation. Scheduling issues and flexibility will be explored when you talk with your BCBA during the evaluation for ABA services. Your BCBA will create an individualized treatment plan. Based on that plan, and the number of recommended hours, they can tell you whether intensive services need to be prioritized. We also work to coordinate care among other providers you may be working with, including your child’s school.

What are your COVID-19 protocols?

Because our clinicians are considered “essential workers,” we’ve invested heavily in personal protective equipment (PPE), and we offer telehealth consultations. Ascend performs daily, routine temperature checks for our staff and clients to ensure safety. Additionally, we have parents and clinicians screen for COVID risk factors on the day of service, and we regularly sanitize our materials. If you have specific questions about our safety protocols, please get in touch with us.
Learn more.